Policies

Refund and Exchange Policy:

Due to the custom nature of my work, all items are non-refundable and non-exchangeable. Each piece is uniquely crafted to meet your specific requirements, ensuring that you receive a one-of-a-kind product tailored to your needs. However, if your item breaks or becomes damaged I will replace or fix it for you.

Cancellation Policy:

If you need to cancel your project, please contact me as soon as possible. Please note that the 25% deposit for custom work is non-refundable, as it covers the initial time and materials invested in your project.

Deposit Policy:

For all custom work, I require a 25% non-refundable deposit before beginning the project. This deposit ensures that I can allocate the necessary resources and materials to create your unique piece. The remaining balance will be due upon completion and before delivery of the final product.